Not at all! We completely understand that life events happen and funds that were originally available may no longer be available when it’s time for your payment method to be charged.
The only time an account will be suspended is if a chargeback is filed. We encourage all of our customers to contact us with any questions or concerns they may have before filing a chargeback. You are able to contact us via:
https://help.goodsmileus.com/support/home . You may also contact us via phone at: 213.460.1167.