We are unable to assist with product defect information and support.
However, we encourage you to reach out to the Good Smile Company support line directly with the manufacturing team. They will be better able to assist you.
Please follow this link for more information on where and how to contact their support team.
https://support.goodsmile.com/hc/en-us/articles/14947298136217-What-to-do-in-case-of-defective-products
However, we encourage you to reach out to the Good Smile Company support line directly with the manufacturing team. They will be better able to assist you.
Please follow this link for more information on where and how to contact their support team.
https://support.goodsmile.com/hc/en-us/articles/14947298136217-What-to-do-in-case-of-defective-products