Good Smile Company US

Shipping and Delivery 2

• How much does shipping cost and which carrier is used?
• Order has been stopped for customs clearance.

Returns and Refunds 2

• I received my order and would like to return it.
• Damaged Figure Packaging

Payment, Pricing and Promotions 5

• When will I be charged for my order?
• Why do I see multiple charges for the same amount?
• How can I change the payment method for a pre-order?
• I would like to cancel my order
• Will my account be suspended if I cancel orders?

Where's My Order? 3

• Find a missing order that shows as delivered
• How can I track my order?
• When will the product I pre-ordered by shipped?

General 4

• Some of your products are not available in my country
• Will a figure be re-released?
• Am I able to purchase more than the purchase limit?
• Change shipping address on a pre-order