Shipping and Delivery

When will the product I pre-ordered be shipped?
Please reference the 'Estimated Time of Shipment' that is specific for each product. Your order will be shipped during this time period. This inform...
Fri, Mar 28, 2025 at 10:14 AM
There is an error with my received order?
Please reach out to support at https://help.goodsmileus.com/support/tickets/new within 3-5 business days of original delivery date to receive assistance. ...
Tue, Apr 1, 2025 at 9:55 AM
Why has my package not shipped but I received a tracking link?
Tracking information is provided when the package is delivered to the courier of choice. It may take the courier a few days to scan your order into their sy...
Mon, Apr 28, 2025 at 3:44 PM