Good Smile Company US

We take the following forms of payment: Visa Discover Mastercard American express

    We do not accept gift cards or pre-paid cards. Any pre-orders that are placed using a gift or pre-paid card will be automatically declined when the item...

Any order (whether pre-order or otherwise) that uses Paypal or Amazon Pay will have the payment method charged immediately at checkout. Other than those...

Yes, all orders must be charged the appropriate sales tax.      In addition, all international orders are subject to their country’s local taxes, import...

We’re very sorry that your order was canceled unexpectedly! There are a few reasons this could have happened: The item was not actually available when it ...

    We are unable to offer any coupons or discounts for shipping. It is possible that we may have a sale on select items on the site from time to time thoug...

    If you need assistance linking your account to your order, which is necessary if you originally checked out as a Guest and created an account later, ple...

When you place an order with Good Smile US we may contact your credit card's issuing bank to confirm that your credit card has a valid number, and has n...

    There is a known error in the automated email system regarding Pre-Orders whose credit card has been declined. If your credit card is declined, you shou...

 There is a known error related to the Special Nendoroid 2000 Celebration Base bonus item. This bonus item will only be provided to the items listed at the ...