Payment, Pricing and Promotions

What payment method can I use.
We take the following forms of payment: Visa Discover Mastercard American express
Fri, Jan 12, 2024 at 12:54 PM
Do you accept gift cards/pre paid cards?
    We do not accept gift cards or pre-paid cards. Any pre-orders that are placed using a gift or pre-paid card will be automatically declined when the item...
Fri, Mar 4, 2022 at 11:02 AM
When will I be charged for my order?
Any order (whether pre-order or otherwise) that uses Paypal or Amazon Pay will have the payment method charged immediately at checkout. Other than those...
Fri, Mar 4, 2022 at 10:23 AM
Do I have to pay sales tax?
Yes, all orders must be charged the appropriate sales tax.      In addition, all international orders are subject to their country’s local taxes, import...
Fri, Mar 4, 2022 at 10:53 AM
Do you offer coupons or free shipping?
    We are unable to offer any coupons or discounts for shipping. It is possible that we may have a sale on select items on the site from time to time thoug...
Fri, Mar 4, 2022 at 10:57 AM
I can not link my order to my account.
    If you need assistance linking your account to your order, which is necessary if you originally checked out as a Guest and created an account later, ple...
Fri, Mar 4, 2022 at 10:26 AM
Why do I see multiple charges for the same amount?
When you place an order with Good Smile US we may contact your credit card's issuing bank to confirm that your credit card has a valid number, and has n...
Thu, Oct 28, 2021 at 10:50 PM
Update Your Payment Information Email Cancellation Error- Known Issue
    There is a known error in the automated email system regarding Pre-Orders whose credit card has been declined. If your credit card is declined, you shou...
Thu, Mar 2, 2023 at 10:31 AM
Nendoroid 2000 Celebration Base Bonus- Known Issue
 There is a known error related to the Special Nendoroid 2000 Celebration Base bonus item. This bonus item will only be provided to the items listed at the ...
Thu, Mar 2, 2023 at 10:40 AM