Shipping
If your package was sent to an old or incorrect address, there are two options available: Request an address change with the delivery company Please co...
Fri, Sep 12, 2025 at 1:48 PM
We are unable to offer refunds or replacements for orders that are lost during transit. A claim with the shipping carrier must be filed. The outcome of...
Tue, Apr 1, 2025 at 9:48 AM
Yes, only if USPS is selected as your shipping carrier.
Thu, Mar 27, 2025 at 4:01 PM
Unfortunately, we are unable to assist with locating the package. We can file a claim with the carrier, but often times when it's marked as delivered th...
Fri, Sep 12, 2025 at 1:59 PM
We do not have control over this process. Delivery may be delayed depending on the customs clearance procedures for your country. Taxes and fees incurred af...
Thu, Mar 27, 2025 at 4:03 PM
Please reference the 'Estimated Time of Shipment' that is specific for each product. Your order will be shipped during this time period. This inform...
Fri, Mar 28, 2025 at 10:14 AM
Tracking information is provided when the package is delivered to the courier of choice. It may take the courier a few days to scan your order into their sy...
Mon, Apr 28, 2025 at 3:44 PM