The Good Smile US Shop (https://www.goodsmileus.com) support team is here to assist with Good Smile US Shop orders. Below are some examples of times we may not be able to help:
- For purchases made on the Good Smile Global Shop (https://www.goodsmile.com/en) or on a third-party retailer site must be directed to the website the purchase was made from.
- If you purchased an item on the Good Smile US Shop and were directed to contact the Good Smile Global Shop for assistance with an item damage or defect, you will need to follow up with the Good Smile Global Shop for a status update.
You can contact the Good Smile Global Shop via this link: https://support.goodsmile.com/hc/en-us.
For any questions related to orders placed on the Good Smile US Shop, please reach out to us by visiting help.goodsmileus.com