Good Smile Company US

In most cases, a pre-order being canceled is due to the payment method being declined for some reason and the 10-day window to update your payment informati...

We are unable to assist with product defect information and support. However, we encourage you to reach out to the Good Smile Company support line directl...

We regret that we do not accept order cancellations.

All item ship times are estimates and will vary depending on current order volume. In general, orders are shipped within the following time frames: ・Ite...

Please reach out to support via email to support@goodsmileus.com within 3-5 business days of original delivery date to receive assistance. Orders that a...