Good Smile Company US

In most cases, a pre-order being canceled is due to the payment method being declined for some reason and the 10-day window to update your payment informati...

Our customer support will only replace or exchange parts with defects that can be confirmed to have occurred at the time of shipment. If your item(s) were ...

We regret that we do not accept order cancellations.

All item ship times are estimates and will vary depending on current order volume. In general, orders are shipped within the following time frames: ・Ite...

Please reach out to support at https://help.goodsmileus.com/support/tickets/new within 3-5 business days of original delivery date to receive assistance. ...