Good Smile Company US

All item ship times are estimates and will vary depending on current order volume. In general though, orders are shipped within the following timeframes: ...

    We are unable to offer any coupons or discounts for shipping. It is possible that we may have a sale on select items on the site from time to time thoug...

    Unfortunately, we are unable to offer refunds or replacements for orders that are lost during transit. In these instances, a claim with the shipping car...

    If you need to update your shipping address, you must do so for each individual order.  Please log into your account, go to the Order History page, and ...

Once your order ships out, you will receive an automated email confirming that your order has shipped. This email will also contain the tracking number for ...

    If you need to update your shipping address, you must do so for each individual order.  Please log into your account, go to the Order History page, and ...

    If your damaged item is a Nendoroid, figma, POP UP PARADE, or scale figure:     We are so sorry that your items(s) arrived in less than perfect cond...

    Unfortunately, we are unable to offer shipping quotes or flat shipping rates. Shipping rates constantly fluctuate and will vary depending on the size of...

Yes we can!

    Absolutely! Many items we carry are able to be shipped internationally, and items that have limits on where they can be shipped to will have a disclaime...