Returns, Refunds and Exchanges

What is your return policy?
Subject to applicable law, we regret that we do not accept order cancellations or returns. After the order has been finalized we can no longer change the or...
Wed, Mar 19, 2025 at 5:36 PM
How do I return a product?
We regret that we do not accept order cancellations or return. After the order has been finalized we can no longer change the order details. Please confirm ...
Wed, Mar 19, 2025 at 5:37 PM
What products are excluded from the return policy?
We regret that we do not accept order cancellations or return. After the order has been finalized we can no longer change the order details. Please confirm ...
Wed, Mar 19, 2025 at 5:38 PM
How do I make an exchange?
Unfortunately, we are unable to perform exchanges.
Mon, Jun 3, 2024 at 1:50 PM
Can I cancel my order?
Subject to applicable law, we regret that we do not accept order cancellations. However, some orders may be subject to additional charges due to tariffs...
Wed, Apr 23, 2025 at 4:18 PM
My order got cancelled, Why?
In most cases, a pre-order being canceled is due to the payment method being declined for some reason and the 10-day window to update your payment informati...
Thu, Mar 27, 2025 at 3:03 PM
My product arrived damaged! What should I do?
Our customer support will only replace or exchange parts with defects that can be confirmed to have occurred at the time of shipment. If your item(s) were ...
Wed, Mar 19, 2025 at 5:39 PM
Can I cancel my pre-order?
We regret that we do not accept order cancellations.
Wed, Mar 19, 2025 at 5:40 PM