Returns, Refunds and Exchanges

What is your return policy?
Subject to applicable law, we regret that we do not accept order cancellations or returns. After the order has been finalized we can no longer change the or...
Mon, Jun 3, 2024 at 1:46 PM
How do I make an exchange?
Unfortunately, we are unable to perform exchanges.
Mon, Jun 3, 2024 at 1:50 PM
My product arrived damaged! What should I do?
Our customer support will only replace or exchange parts with defects that can be confirmed to have occurred at the time of shipment. If your item(s) we...
Mon, Jun 3, 2024 at 1:51 PM
Can I cancel my order?
Subject to applicable law, we regret that we do not accept order cancellations.
Mon, Jun 3, 2024 at 1:51 PM
My order got canceled, Why?
In most cases, a pre-order being canceled is due to the payment method being declined for some reason and the 10-day window to update your payment informati...
Mon, Jun 3, 2024 at 1:51 PM
How long does it take to refund a canceled pre order?
    Processing a cancellation and refund can take an estimated 7-10 business days. Once we’ve processed the cancellation and refund, it can take an addition...
Fri, Mar 4, 2022 at 11:11 AM